Returns
Can I exchange my order?
We currently don’t offer exchanges. If you need a different size or style, please place a new order and return your original item for a refund. This ensures you get your preferred item faster and avoids delays during high-demand periods.
What’s your return policy?
If you’re not fully happy with your order, you can return eligible items within 30 days of delivery. Items must be unworn, unwashed, and in their original condition, with tags and packaging intact. You can start your return anytime through our Return
How soon will I receive my refund?
Once your return reaches our facility, we’ll process your refund within 14 business days. You’ll receive an email confirmation once the refund is issued. Depending on your bank or payment method, it might take an extra few days to appear in your acco
Can I return multiple orders in one parcel?
If you have multiple orders to return, feel free to send them back together in the same parcel. Just be sure to submit each return through our return portal here and use only one of the provided label/QR codes. By doing this, you'll only be charged f
I received a damaged item
We’re so sorry your order didn’t arrive as expected. If your item arrived damaged or incorrect, please contact us within 5 days of delivery. Include clear photos of the item and its packaging so our team can review your case and resolve it quickly. O
Returns rates
If you’re not fully happy with your order, you can return eligible items within 30 days of delivery. Each return incurs a cost, which will be deducted from your refund.